Support
USA:
Customer support
Phone: 877-250-2694
Email: PetTutor@SmartAnimalTraining.com
|
Canada:
Customer support
Phone: 877-250-2694
Email: PetTutor@SmartAnimalTraining.com
|
Mini Getting Started--> link
The Pet Tutor Customer Care Team is ready to help you get started!
(live support email: PetTutor@SmartAnimalTraining.Com)
Look for Pet Tutor BLU in the Google Play Store (not all Androids are supported) or Apple Store. The following videos will walk you through the process of learning more about the app. All features are available on both Android and iOS.
NOTES on using with the Pet Tutor Mini. The app does work with the Pet Tutor Mini however the following limitations apply:
1. The app screen will show the Mini as Gen 3.
2. The auto dispense in the app does not apply. For auto dispense in the Mini see the instructions that were emailed with the Mini.
3. Bark mode and sound trigger mode DO work for the Mini.
Pet Tutor Blu - Android app basic install and use
Pet Tutor Blu - iOS app basic install and use
Overview of Pet Tutor Blu system
Pet Tutor app Bark Reduction and Sound Trigger(Android & iOS)
AUTO or Timed Interval mode(ex. reduce barking)
NOTE: The following is for the Gen 1-3 feeders and does NOT apply to the new Mini.
Too Many Treats? Or Not Dispensing?
Keep the feeder turned on for longer times(override the 15 min sleep timer)
Feeder Brushes Not Going On Properly?
Power Sources - Wall Power vs. Battery Power
NOTE: This is a discontinued item. The new Mini Clicker is for the Pet Tutor Mini
TILT Mode - Used For Enrichment Games & More!
Changing the battery and switching modes
NOTE: The Tap button requires the app. The new Mini Clicker does not require the app.
Connecting your TAP Button to the iOS/Android App
Connecting your TAP Button to the Smart Training Feeder