Smart Technology for Positive Training
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Terms of Service

Smart Animal Training Systems LLC provides the Web site as a service to the public and Web site owners.

Smart Animal Training Systems LLC is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this Web site is correct, complete, and up-to-date.

Although the Smart Animal Training Systems LLC Web site may include links providing direct access to other Internet resources, including Web sites, Smart Animal Training Systems LLC is not responsible for the accuracy or content of information contained in these sites.

Links from Smart Animal Training Systems LLC to third-party sites do not constitute an endorsement by Smart Animal Training Systems LLC of the parties or their products and services. The appearance on the Web site of advertisements and product or service information does not constitute an endorsement by Smart Animal Training Systems LLC  and Smart Animal Training Systems LLC has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers.


Products may be returned within 30 days of purchase provided the item is in it's original condition.  Returns must be authorized by our support center staff.  We do not refund shipping fees. Returns may be subject to a restocking fee of 10%. Contract our support center at

Standard Warranty:

Pet Tutor(r) products are covered for 1 year from the date of purchase.  If an item is defective it will be repaired or replaced during this time.  If a refurbished system is required the original unit warranty will apply. Contact our support center at for questions. Warranty shipping is for US/Canadian addresses only.

Lifetime Warranty:

This begins after the standard warranty. Some products are covered by our lifetime warranty and are so designated. The warranty does not extend to other products that may be used with lifetime products.  The buyer is responsible for shipping costs to return products.  We will repair or replace the product under this warranty with a similar or refurbished item. The covered product must be used for it's intended purpose. Warranty shipping is for US/Canadian addresses only.

Unsolicited Product Ideas Policy:

We always love to hear from our customers, and value your input regarding our products and services. However, please understand that any ideas, suggestions or artwork, that you disclose to us will not be subject to confidentiality on our part and we shall not be liable for any use or disclosure of the ideas, suggestions or artwork unless we have previously signed a confidentiality agreement with you that requires us to do so.  If this policy is not acceptable to you, please do not submit the idea, suggestion or artwork to us.


Pet Tutor(r)

Smart Clicker(TM)

Bravo Tutor(TM)

* U.S. Patent # 8,944,006