US and Canada:
Customer Service Representative
Phone: 877-250-2694
Lisa Hilleard
Phone: 0432 633 250
Open a Customer Support Ticket Using Our Support Center

Getting Started

Quick Setup: Connecting Pet Tutor with a phone or tablet
Look for Pet Tutor BLU in the Google Play Store or Apple Store
The Facebook Pet Tutor Users Group (not used for customer support, email is another resource exclusive to customers.  We highly recommend you join! Please answer the membership question on Facebook using the serial# on the bottom of your Smart Training Feeder or your order# after placing an order.


First install the app on your phone or tablet. The following videos will walk you through the process of learning more about the app.


Pet Tutor App User Guide

Pet Tutor Blu - Android app basic install and use (video 5:34)

Pet Tutor Blu - iOS app basic install and use (video 5:55)

Overview of Pet Tutor Blu system (video 5:40)

Pet Tutor app Bark Reduction and Sound Trigger(iOS) (video 9:44)

AUTO or Timed Interval mode(ex. reduce barking) (video 8:38)

Smart Clicker User Guide

Changing the battery and switching modes (video 4:36)

Pet Tutor app connecting and using Criteria function (video 5:05)

tip: Too many treats? Or not dispensing? --> Photo Eye Calibration

tip: Connect app to feeder --> Connecting

General User Manual (note the manual covers both the original Pro and the new Bluetooth® Pro)

Using the feeder Part 1 of 2 video 4:21 (Cleaning)

Using the feeder Part 2 of 2 video 4:23 (Using the 3 buttons on the feeder)

Installing the Small Treat Adapter (video 0:33)

How to attach Crate Mount to a Crate (video 1:44)

How to introduce the Pet Tutor to a dog for the first time

Bark reduction in a multi-dog setting

Bark reduction in the car

Training Multiple Dogs

Slow down eating and crate puzzles

Nose Targeting

Teaching calm behavior in crate in a car

Conditioning on an exercise disk