How do I use the Pet Tutor Basic Remote?

Use the Basic Remote to feed a Pet Tutor Mini or a Pet Tutor Generation 3 feeder. It eliminates the need for a phone or browser.

What is on the remote

Figure 1. Pet Tutor Basic Remote. Blue light on the round button = unlocked and connected to a feeder by Bluetooth. Red light under the square button = power / battery.

Figure 2. Pet Tutor Basic Remote. Yellow light on the round button = feeder buzzer setting. Red light under the square button = power on.

Two buttons and two lights.

• Round button (on top): connect, feed, lock, and feeder buzzer.
• Square button (below): power on and off, and the red battery light.

Charge

• Plug a USB-C cable into the bottom of the remote.
• You can use the remote while it charges.
• The battery lasts about 1 hour between charges.

Red light on the square button:

• Blinking red: battery is low. Charge it.
• Solid red: fully charged.

Turn on

1. Press the square button once, then let go.
2. A blinking blue light means unlocked. The remote is looking for any feeder.
3. A blinking white light means locked. The remote is looking for the one feeder it saved.
4. Wait for a solid light. Solid blue means unlocked and connected. Solid white means locked and connected. You can feed.

Feed

1. When the round button is solid blue or solid white, press it once, then let go.
2. The light stays blue or white. The treat from the feeder means the feed was sent.

Lock to one feeder

Locked: this remote connects and sends commands to one feeder only. The light is white.

Unlocked: when you turn it on, it connects to any feeder it finds. The light is blue.

To lock:

1. Turn on only the feeder this remote should use.
2. Wait for a solid blue light on the round button.
3. Press the round button three times, quickly, within about 2 seconds.
4. The first press can feed once. The light turns solid white. This remote is locked to that feeder.
5. The next time you turn the remote on, it connects only to that feeder. The light is white.

To unlock:

1. While the light is solid white, press the round button three times, quickly, within about 2 seconds.
2. The light turns solid blue. The next time you turn the remote on, it can connect to any feeder.

To pick a different feeder:

1. While the light is blinking white, press the round button three times, quickly.
2. The light blinks blue. No treat is sent.
3. Turn on the feeder you want, wait for solid blue, then lock it with three presses.

If two remotes are in one room, lock each remote while only its feeder is on. A remote left on blue can feed the first feeder it finds.

Turn the feeder buzzer off (disable)

1. While the round button is solid blue or solid white, hold it until the light turns yellow (2 to 4 seconds).
2. Let go.
3. The feeder buzzer is off (disabled).

Turn the feeder buzzer on (enable)

1. While the round button is solid blue or solid white, hold it until the light flashes yellow (over 4 seconds).
2. Let go.
3. The feeder buzzer is on (enabled). A feed press can then make the feeder beep.

Turn the remote off

1. Press the square button twice, quickly.
2. The remote powers off.

If it still will not work

• Symptom: round button blinks blue Try: feeder plugged in and on, and the remote closer to it.
• Symptom: round button blinks white Try: turn on the feeder this remote is locked to, and move the remote closer. Or press the round button three times while it is blinking to unlock. No treat is sent.
• Symptom: blinking red on the square button Charge with USB-C.
• Symptom: solid blue or solid white, but no treat Check the feeder has dry treats and the canister is seated. Press the round button once more.
• Symptom: no light Charge with USB-C. Press the square button once.

When to email a person

Email pettutor@smartanimaltraining.com with your order number if the round button never goes solid blue or solid white, or a press never feeds, after you have charged the remote and the feeder is on.

Watch the short

Drafted with AI assistance; reviewed by Pet Tutor.